Panagiota Poulou
QA Software Test Engineer - Team Leader at XM
BIO
Panagiota Poulou is an experienced QA Lead with 14 years of expertise in the IT industry, specializing in software testing and quality management across industries like Forex trading and lottery systems. Throughout her career, she has been deeply committed to people growth, believing that empowered, well-supported teams are the foundation of quality excellence.
In her role at XM, Panagiota has grown as a leader, guiding multiple QA teams with a strong focus on collaboration, mentorship, and professional development. She has played a key role in shaping the quality strategy, fostering a culture of ownership, and driving cross-team alignment to deliver high-quality products. Her dedication to building trust and supporting her teams has made her a driving force behind the company’s quality excellence.
Panagiota’s leadership style is rooted in collaboration, open communication, and continuous learning. She is passionate about creating environments where people feel valued, motivated, and inspired to deliver exceptional software products. Through strategic quality planning and process improvement, she helps teams align their personal growth with organizational goals.
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